Customer Support

Lost & Found

Report If you have left a personal item in one of our vehicles and wished to retrieve it, please report it on our Lost & Found form. We will do our best to recover your item and contact you about its status. In completing the form, please be as specific as possible in describing the item. Please be aware that we are not responsible for any items left in our vehicles, but as a courtesy to our valued customers, we will make every effort to locate your property. We retain found items for 30 days.

You may also call our office at (212) 777-7777 Ext. 3500 for our Customer Service department to speak with a representative directly. If your item is found, you may talk with a customer service representative to discuss how you may retrieve your item. You may pick up your belongings from our office, use a messenger service, arrange for FedEx to pick it up (not paid for by Dial 7), request that it be sent in the mail via USPS (regular mail) at no charge, etc.

Customer Service

If you wish to contact us regarding a specific reservation or car incident, a lost item, the retrieval of a receipt or any other matter, our customer service department can address each of your questions and concerns. To reach a customer service representative:

Call: (212) 777-7777 Ext. 3500 Mon-Fri 9am-5pm

212 777 7777 

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Executive office Address In Manhattan:
500 West End Avenue Suite 5A New York, NY 10024 and Main office at 43-23 35th Street Long Island City, NY 11101
Transportation Service Locations: NYC to and from JFK, Newark, LaGuardia, Teterboro, Westchester or MacArthur airport.