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Agreement
Terms of Car and Limousine Service
THESE TERMS OF LIMOUSINE AND CAR SERVICE Service Terms ARE A LEGAL AND BINDING AGREEMENT BETWEEN YOU AND DIAL 7 CAR & LIMOUSINE SERVICE, INC. governing your use of the services Services offered by Dial 7 Car & Limousine Service, Inc. Please review these Service Terms fully before you use the Services. By using the Services, you agree to be bound by these Service Terms. You will also be subject to any additional terms posted on our website located at http://www.dial7.com. These additional terms include (without limitation) the Terms of Use and the Privacy Policy.
If you do not agree to these Service Terms, you are directed to discontinue using the Services. Dial 7 Car & Limousine Service, Inc. reserves the right to change or supplement these Service Terms at any time without prior notice. Your continued access or use of the Service Terms after such changes or supplements indicates your acceptance of the Terms as changed or supplemented. It is your responsibility to review these Service Terms regularly. These Service Terms were last updated on August 8, 2008.
PRICING POLICY
All advertised fares are subject to change without notice and may be higher during holidays or special events.
RATE ESTIMATE
The rate quoted, prior to your trip, is an estimate based on the information you provided at the time of the reservation. Fees for tolls, gratuity, waiting time and additional stops are not included in the estimate and will increase your rate.
ADDITIONAL CHARGES
Any changes made to your trip after pick-up may result in additional charges. Be sure to get an updated price from the driver or the office (212-777-7777) before proceeding on your way.
TOLLS
Based on traffic, weather and road conditions of the day, your driver will make a determination of the safest and fastest route to your destination. He may occasionally opt to take a toll route over a free route based on his knowledge and experience.
Passengers are responsible for any tolls incurred throughout the trip. You will be charged the full toll rate. Discounted rates do not apply. Upon arrival at your destination, the driver will inform you of the tolls and add them to your bill. Tolls may vary from trip to trip based upon the route taken. Round trip tolls will be charged on trips where the driver cannot return to Manhattan without paying a toll.
Approximate tolls:
- Manhattan to LaGuardia Airport - $7.50
- Manhattan to JFK Airport - $7.50
- Manhattan to Newark Airport - $13.00 - $17.40
GRATUITY
When traveling in a Sedan, Luxury Sedan, Mini-Van or 10-passenger Van, the gratuity is at the discretion of the passenger. When traveling in a stretch limousine, SUV and 13-passenger van, a mandatory gratuity of 20% will apply.
WAITING TIME
Waiting time is based on the hourly rate for a particular vehicle and is charged at 15 minute increments. Waiting time charges may be incurred if a passenger arrives late to a pick-up. Time spent waiting at additional stops will also be charged as waiting time. Waiting time charges may apply after the complimentary waiting time expires on a round-trip.
We do not charge waiting time attributed to delayed flights or luggage delivery for pick-ups at the airport.
ADDITIONAL STOPS
The fare quoted online does not include any additional stops made during your trip.
Unless specifically discussed, when booking a reservation by phone, the fare quoted by an operator does not include additional stops.
Additional stops are calculated by the distance deviated from the route between the original pick-up and destination.
You may obtain an exact quote for additional stops, in advance, by speaking with a phone reservationist at (212) 777-7777 or (800) 777-8888.
AIRPORT PARKING FEES
When booking a reservation from the airport for an SUV, 13 passenger Van, or stretch limousine, airport parking fees will be added to the fare. The airport parking fee is based upon the parking rate of the Port Authority.
CANCELATIONS AND NO-SHOW POLICY
CANCELATION POLICY
A fee may be charged to your credit card for any trip not cancelled within the allotted time.
In order to avoid cancelation fees, customers must notify a customer service representative of a cancelation at least 2 hours in advance for Manhattan pickups and at least 3 hours in advance for pickups outside Manhattan.
Cancellations are accepted by email (cs@dial7.com) and by phone at (212) 777-7777 or (800) 777-8888.
NO SHOWS
If Dial 7 is unable to contact the passenger or related contact person after 15 minutes of the scheduled pick-up time, by means of the information provided on the reservation, then the ride will be considered a no-show and will be abandoned. Not being at your pick-up location without notifying Dial7 Car & Limousine Service may result in a no- show charge.
CHANGE POLICY
Dial7 Car & Limousine Service requires that all changes be received by phone, email or through our website at least 3 hours prior to pick-up. If a change made less than three hours prior to pick-up cannot be accommodated, the resulting cancellation may cause a full or partial charge to the customer.
CREDIT CARD POLICY
When paying by credit card, you must supply the credit card number in advance for pre-approval. This is only for pre-approval purposes and does not constitute payment for the trip. Upon reserving with a credit or debit card, a preliminary hold equivalent to 150% of the quoted fare is placed on the card to secure the anticipated total including tolls, gratuity, additional stops, and waiting time. This hold is released when payment is processed approximately 3-5 business days after the trip.
The actual credit card must be presented to the driver at the time of pick-up. The driver may ask for additional identification to ensure the validity of the card. All signatures and information must match before the card will be accepted as payment.
The credit card must be completed and signed at the end of the trip. During the trip passengers may not leave the vehicle, for any purpose, without first signing the uncompleted credit card slip. Should the passenger fail to return to the vehicle, the full fare will be charged to the card.
Dial7 Car & Limousine Service accepts all of the following cards for payment:
American Express®
VISA®
MasterCard®
Discover®
Diner's Club International®
CREDIT CARD PROCESSING
Credit cards are processed approximately 3-5 business days after the trip date. The charges will appear on your statement as the date of processing, not the trip date.
All transactions are handled in a safe, encrypted format by a secure server to ensure Dial7's and our customers maximum security, and the assurance that your information stays confidential, private, and safe. We pledge to continually adopt new security technology as it becomes available. If you have any questions about your privacy or the security of our website, please contact us.
Please read our Privacy Policy for more information about our collection and use of your credit card and other personally identifiable information.
VIRTUAL CREDIT CARDS
Dial7 Car & Limousine Service does not accept online-only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online use. Dial 7 Car & Limousine Service shall not assume responsibility or liability in connection with the use of on-line only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online transactions. Dial 7 Car & Limousine Service shall have no obligation to honor transactions made with such cards.
RATES AND BILLING
All rates are subject to audit after order completion. Occasionally changes must be made to correct mathematical errors or to reflect the actual tolls, parking fees, additional stops and waiting time.
Dial 7 Car & Limousine Service rates are inclusive of taxes.
AFFILIATE SERVICE POLICY
Dial 7 Car & Limousine Service utilizes, at its discretion, affiliates to provide Limousine and Ground Transportation services as requested by our clients.
VEHICLE IMAGES
Vehicle Images presented on the Dial 7 Car & Limousine Service Websites may differ from the actual vehicle.
LOST OR DAMAGED ITEMS
Dial 7 Car & Limousine Service and its Affiliates are not responsible for lost or damaged items left in the vehicles. We make every effort to locate property that has been left in one of our vehicles. We retain found items for 30 days. If you have left a personal item in one of our vehicles and wish to retrieve it, you can report it in our Lost & Found form or you may also call our office at (212) 777-7777 Ext. 3500 for our customer service department.
Dial 7 Car & Limousine Service reserves the right to charge a delivery fee for returning found items. These fees are based on the full travel rates.
EXCLUSIONS AND LIMITATIONS OF LIABILITY
Dial 7 Car & Limousine Service and its Affiliates are not responsible for missed flights, abandoned plans or losses incurred due to circumstances that are beyond our control. These circumstances include but are not limited to, causes beyond its reasonable control, acts of God and Nature, acts of terrorism, travel congestion, road closures, accidents, flight and weather delays.
Dial 7 Car & Limousine Service, Inc.ââ¬â¢s liability for all causes whatsoever arising shall be limited to your actual damages, in an amount not to exceed the sum of all charges paid by you for the fare.
DIAL 7 CAR & LIMOUSINE SERVICE, INC. SHALL HAVE NO LIABILITY WITH RESPECT TO ITS OBLIGATIONS UNDER THIS AGREEMENT OR OTHERWISE FOR CONSEQUENTIAL, EXEMPLARY, SPECIAL, INDIRECT, INCIDENTAL OR PUNITIVE DAMAGES EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION OR CLAIMS IN THE AGGREGATE, INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, BREACH OF WARRANTY, INDEMNITY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION, AND OTHER TORTS.
YOU AND DIAL 7 CAR & LIMOUSINE SERVICE, INC. EACH UNDERSTAND AND AGREE THAT THESE REMEDIES, EXCLUSIONS AND LIMITATIONS ALLOCATE THE RISKS OF SERVICE NON-CONFORMITY AS AUTHORIZED BY THE UNIFORM COMMERCIAL CODE AND/OR OTHER APPLICABLE LAWS. DIAL 7 CAR & LIMOUSINE SERVICE, INC. FARES FOR SERVICES REFLECT, AND ARE SET IN RELIANCE UPON, THIS ALLOCATION OF RISK AND THE EXCLUSION OF CONSEQUENTIAL DAMAGES AND LIMITATIONS OF LIABILITY SET FORTH IN THIS AGREEMENT.
THE FOREGOING LIMITATIONS OF LIABILITY APPLY WITHOUT REGARD TO ANY INTENTIONAL MISCONDUCT OR GROSS NEGLIGENCE BY DIAL 7 CAR & LIMOUSINE SERVICE, INC.
PET POLICY
Any animal over 25 lbs. must ride in a minivan or van, with the exception of service dogs.
All animals must be leashed or in a carrier when traveling in a Dial 7 affiliated vehicle.
We request that when traveling with a pet, you notify a reservationist in advance so that Dial 7 can accommodate you. If you fail to notify a reservationist that you are traveling with a pet, the driver reserves the right to refuse to transport the pet.
GENERAL PROVISIONS
You and Dial 7 Car & Limousine Service, Inc. have agreed to these Service Terms within the State of New York, for all purposes.
All disputes arising out of, under, or in connection with these Service Terms (including without limitation, their validity, interpretation, performance, or breach) will be adjudicated exclusively in the federal or state courts located in (or having jurisdiction over) New York County, New York. These Service Terms and its validity and effect will be interpreted under, and governed by, the laws of New York, without regard to its conflict of laws provisions. You expressly consent to the jurisdiction of such courts over you. You expressly waive any claim of forum non conveniens. You agree to reimburse Dial 7 Car & Limousine Service, Inc. for its legal fees and expenses of instituting (or defending) a lawsuit by (or against) you.
These Service Terms (and any other operating rules or terms posted on the Site (including, without limitation, the Privacy Policy) constitute the entire agreement between Dial 7 Car & Limousine Service, Inc. and you, and supersede all previous written or oral agreements between Dial 7 Car & Limousine Service, Inc. and you. No action (or inaction) by Dial 7 Car & Limousine Service, Inc. may be construed as a waiver of these Service Terms (or any part). If any of the provisions of these Service Terms are held to be unenforceable by a court having competent jurisdiction, the remainder of these Service Terms will continue in full force and effect.
Copyright © 2008 Dial 7 Car & Limousine Service, Inc. All rights are reserved.
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- Local Airports:
- John F Kennedy Int'l
- Newark Int'l
- LaGuardia
- Teterboro
- Previously Used Addresses:
Terms and Conditions
Privacy Policy
Dial 7 Car & Limousine Service, Inc. has created this
Privacy Policy ("Policy") to demonstrate our firm commitment to
the privacy of the users of our website, www.dial7.com ("Site").
The Site is intended to be a safe environment for anyone who
accesses and uses the Site or our services. THIS POLICY IS A
LEGAL AND BINDING AGREEMENT BETWEEN YOU AND DIAL 7 CAR &
LIMOUSINE SERVICE, INC.
governing your use of this Site, and our privacy
practices with respect to the Site. Please review this Policy
fully before you continue to use the Site. By using the Site,
you agree to be bound by this Policy. You will also be subject
to any additional terms posted with respect to individual
sections of the Site, which also govern your use of the Site.
These additional terms include (without limitation) the Terms of
Use. If you do not agree to this Policy, you are directed to
discontinue using and accessing the Site.
Dial 7 Car & Limousine Service, Inc. reserves the
right to change or supplement this Policy at any time without
prior notice. Your continued access or use of the Site after
such changes or supplements indicates your acceptance of the
Policy as changed or supplemented. It is your responsibility to
review this Policy regularly. This Policy was last updated on
August 8, 2008. We have taken numerous steps to ensure that your
payment information is processed confidentially, accurately, and
securely. The Fair Credit Billing Act prohibits your credit card
company from holding you responsible for more than $50 of
fraudulent credit card charges. If your credit card is used in
an unauthorized manner, notify your credit card company
immediately. It should assist you in making a claim and notify
you about whether you will be held responsible for this $50
liability fee.
Dial 7 Car & Limousine Service, Inc. uses secured
sockets layer (SSL) technology to ensure the privacy of your
personal information. This advanced security technology encrypts
or scrambles your personal data (including your name, delivery
and e-mail addresses, and credit card number and security code)
before it is sent to us, making it virtually impossible for
anyone other than Dial 7 Car & Limousine Service, Inc. to
read it. Some older Internet browsers and some firewalls do not
permit communication through secure servers. In that case, you
will not be able to connect to our server securely. You may
choose to connect to the secure server via our standard servers,
but your password will not be encrypted. If you have already
securely saved billing information to your account, you can
still order securely using your saved information. If you submit
new billing information via standard servers, it will not be
encrypted. To check that your Internet browser is in secure
mode, check that a "lock" or a "key" icon is displayed in the
lower left-hand corner of your browser window.
You can also check by looking at the address bar on top
of your Internet browser. This line will typically show the
first characters as https://, when a secure connection has been
established, rather than http://, which indicates a connection
that is not secured.If you prefer, you may place your order by
telephone. Simply call Dial 7 Car & Limousine Service, Inc.
at (212) 777-7777.
To further protect your information, we utilize state
of the art back-end systems, and we restrict our employees'
access to your information. No outside party is able to access
or receive any personal customer information.When you use this
Site, Dial 7 Car & Limousine Service, Inc. automatically
tracks certain information about you. This information includes
your domain name and IP address, your browser version, your
operating system, the URL you came from, the pages you visit
within the Site, and the URL to which you go upon leaving the
Site.
Dial 7 Car & Limousine Service, Inc. uses this
information, in an aggregate form only, to monitor the Site's
performance, utilization of features and services, traffic
trends, and browser version. "Cookies" are pieces of information
that may be placed on your computer by a website for the purpose
of facilitating and enhancing your communications and
interaction with that website. Dial 7 Car & Limousine
Service, Inc. may use cookies to customize your visitation
experience and provide you with custom-tailored Content. By
showing Dial 7 Car & Limousine Service, Inc. how and when
its users use the Site, cookies also help Dial 7 Car &
Limousine Service, Inc. ascertain which areas are popular and
which are not. Many improvements and updates to the Site are
based on data such as total number of visitors and pages viewed.
Most browsers are initially set to accept cookies. You can,
however, set your Internet browser to refuse cookies, Dial 7 Car
& Limousine Service, Inc.
Will never use cookies to retrieve information from your
computer for purposes that are unrelated to the Site.Dial 7 Car
& Limousine Service, Inc. will not sell, rent, or exchange
your personal information. You may at any time prevent Dial 7
Car & Limousine Service, Inc.'s use of your e-mail address
by "opting out" of specific mailing lists and services. To "opt
out", send an e-mail to Dial 7 Car & Limousine Service,
Inc. at unsubscribe@dial7.com Dial 7 Car &
Limousine Service, Inc. strives to protect the personal
information, confidentiality, and privacy of each user. However,
Dial 7 Car & Limousine Service, Inc.
Cannot (and does not) guarantee the security of any
personally identifiable information that you may submit to Dial
7 Car & Limousine Service, Inc. in connection with your use
of the Site (or use of the services, or otherwise), and you do
so at your own risk. By using the Site, you consent to the
collection and use of your personal information by Dial 7 Car
& Limousine Service, Inc. as described in this Policy.
You acknowledge that you are aware of security and
privacy limitations including but not limited to:
(1)
the global accessibility of the Site on the Internet;
(2)
the limitation of security, privacy, and authentication measures
and features in this Site;
(3) the risk that data or
information on the Site may be subject to eavesdropping,
sniffing, spoofing, forgery, spamming, "impostering", tampering,
breaking passwords, harassment, fraud, electronic trespassing,
hacking, nuking, system contamination (including viruses, worms,
and Trojan horses) causing unauthorized, damaging, or harmful
access and/or retrieval of information and data on your
computer; and
(4) the risk that data or information on the Site, may
be subject to other security or privacy hazards, may not reach
its destination, or may reach an erroneous address or recipient.
Dial 7 Car & Limousine Service, Inc. is committed to the
safety of children and to protecting the online privacy of
children. Children under 18 may not use or access this Site. If
a child under 18 nonetheless elects to use or access this Site,
he (or she) should always ask a parent for permission before
doing so. Dial 7 Car & Limousine Service, Inc.
will not request or knowingly collect from a child any
personal information about the child or child's family. Dial 7
Car & Limousine Service, Inc. is not able to prohibit minors
from visiting this Site. Dial 7 Car & Limousine Service,
Inc. relies on parents, guardians, and those responsible for
supervising children under the age of 18 and prohibiting their
use of, and access to, this Site.You and Dial 7 Car &
Limousine Service, Inc. have agreed to this Policy within the
State of New York, for all purposes. All services that are
furnished to you on (or through) the Site are deemed to be
furnished within the State of New York.
All
such services are being furnished by Dial 7 Car & Limousine
Service, Inc. through its personnel and computer equipment
located within the State of New York.All disputes arising out
of, under, or in connection with this Policy (including without
limitation, their validity, interpretation, performance, or
breach) will be adjudicated exclusively in the federal or state
courts located in (or having jurisdiction over) New York County,
New York. This Policy and its validity and effect will be
interpreted under, and governed by, the laws of New York,
without regard to its conflict of laws provisions. You expressly
consent to the jurisdiction of such courts over you. You
expressly waive any claim of forum non conveniens.
You
agree to reimburse Dial 7 Car & Limousine Service, Inc. for
its legal fees and expenses of instituting (or defending) a
lawsuit by (or against) you.This Policy (and any other operating
rules or terms posted on the Site (including, without
limitation, the Terms of Use) constitute the entire agreement
between Dial 7 Car & Limousine Service, Inc. and you, and
supersede all previous written or oral agreements between Dial 7
Car & Limousine Service, Inc. and you. No action (or
inaction) by Dial 7 Car & Limousine Service, Inc. may be
construed as a waiver of this Policy (or any part). If any of
the provisions of this Policy are held to be unenforceable by a
court having competent jurisdiction, the remainder of this
Policy will continue in full force and effect.
Dial 7 Car & Limousine Service, Inc. fully
cooperates with law enforcement agencies in identifying those
who use our services for illegal activities. Dial 7 Car &
Limousine Service, Inc. reserves the right to release
information to law enforcement agencies about users who Dial 7
Car & Limousine Service, Inc. believes are in violation of
this Policy. Dial 7 Car & Limousine Service, Inc. also
reserves the right to report to law enforcement agencies any
activities that Dial 7 Car & Limousine Service, Inc.
believes to be unlawful and the identity of those who may be
responsible.Copyright © 2008 Dial 7 Car & Limousine Service,
Inc. All rights are reserved.
Trip Review
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Agreement
Terms of Car and Limousine Service
WAIT & RETURN POLICY
Your driver will wait for you at the rate of (car class wait-time rate) per hour, prorated every 15 minutes. This charge will begin after the complementary waiting time expires. Waiting time is based on the hourly rate for a particular vehicle and is charged at 15 minute increments. Waiting time charges may be incurred if a passenger arrived late to a pick-up. Time spent waiting at additional stops will also be charged as waiting time. Any changes made to your trip after pick-up may result in additional charges. Be sure to get an updated price from the driver or the office (212-777-7777) before proceeding on your way.
Agreement
Terms of Car and Limousine Service
MEET & GREET POLICY-
BASE RATE DOES NOT INCLUDE PARKING, WAITING-TIME CHARGES, TOLLS, ADDITIONAL STOPS, OR GRATUITY
Our driver will meet you in the terminal baggage area as permitted by the airport restrictions. From gate arrival, the first 30 mins are complimentary waiting time. After that, waiting time charges are VIP $52 per hour and SUV $75 per hour, calculated prorated every 15 mins. Parking charges are additional per airport fees - $12 to $18 per hour.
Meet & Greet (Inside)
Our chauffeur will go inside the terminal and wait for you at the baggage claim area for (Domestic Flight), or at Customs Exit for (International Flight) holding a Legend sign with your name on it. He will also assist with your luggage and escort you to the vehicle located in the terminal parking lot.
Curbside Pickup (Outside)
Our chauffeur will meet you outside the terminal at the designated limousine pickup area. Usually outside across the street from the terminal; within a few minutes from the time you are ready to exit.
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Pickup Instructions
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INSTRUCTIONS FOR AIRPORT PICK UP For Domestic Flights - From Baggage Claim, follow the Ground Transportation signs and exit from Door W1 or Door W2. Once you exit, follow the walkway to the "Local/Regional Shuttle" area which is just across the first lane upon exiting Door W1 or Door W2. Our shuttles will be located in any of the spaces marked 4, 5, 6, 7 or 8. For International Flights - Take the International Shuttle Connector from the international terminal to Ground Transportation at the domestic terminal; it’s a 10-minute ride. Our shuttles will be located in the "Local/Regional Shuttle" area in any of the spaces marked 4, 5, 6, 7 or 8. |
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INSTRUCTIONS FOR SCHOOL PICKUP For Brumby Hall - Adjacent to Brumby Hall (W07), look for LiteShuttle signs and shuttle vans. For Busbee Hall - Former bus pull-out between East deck and Busbee on River road. |